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Frequently Asked Questions: Warranty & Support

Warranty & Support

What is the warranty coverage for this product?

Our shade warranty is an 8-year limited warranty

What should I do if I have a technical problem?

Please call the Serena Shade Specialists at 1.855.573.7362 during business hours: M-F 8a-8p EST & Sat-Sun 9a-6p EST. We also offer a 24/7 technical support line with product experts available to assist you at 1.800.523.9466.

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